Depending on the model, the QR code may be placed on other sides or surfaces as well. The QR code on a Night Owl camera is usually located on the bottom of the camera, either as a sticker or embossed directly onto the camera. Where is the QR code on Night Owl camera? If you continue to experience problems, contact Night Owl customer service for further assistance. If your camera is set to a different time zone than your mobile device, it may prevent the two from connecting. Check that your camera has the correct time, date, and network settings. Make sure you have the latest version of the Night Owl app installed on your mobile device. If they are not connected to the same network, they will not be able to communicate.įinally, ensure that your camera is configured correctly.
Second, verify that your camera and mobile device are both connected to the same local network or wireless network. Make sure you have access to a reliable wifi connection for your cameras. You may need to move your router closer to your cameras in order to provide a better signal. The most common causes of this problem are a weak wifi signal, incorrect network settings, or incorrect camera settings.įirst, check if your router is providing a strong enough wifi signal for your cameras.
Why can’t I see my Night Owl cameras on my phone? You can also access the camera’s settings directly from the app and make any changes you may need. You may also be able to control, monitor and receive alerts from the camera using the app. Once setup is complete, the camera will appear in the live view and you will be able to view the camera’s recorded footage on your app. Select the Night Owl camera from the list, and then follow the onscreen instructions to complete the setup. Then, you need to open the Night Owl app and select the ‘add new device’ button.Īfter this, the app will display a list of devices. First, you will need to make sure that you have Wi-Fi enabled on your phone. In order to connect your Night Owl camera to your app, you need to follow a few simple steps. How do I connect my Night Owl camera to my app? This should help reset their connections and allow for the DVR to re-establish a connection to the Internet. Many router manufacturers release updates regularly that help with various issues, including connection issues.įinally, you should try restarting both the DVR and the router. Third, ensure that your router’s firmware is up to date. You can do this from the DVR’s setup menu. Second, if the DVR is not connected to the same network as the router, you can try resetting the IP address of the DVR to the same one as the router. If you have multiple network connections, make sure that the DVR is connected to the same network as the router. If the cables are connected, then you should also check that the router and the DVR are both connected to the same network. You should also check that the Ethernet cable is securely connected to both the router and the DVR. Why is my Night Owl DVR not connecting to the Internet?įirst, make sure that the DVR is powered on and that the cables and connections are secure. We hope that this guide helps you successfully reset the Night Owl app. Check the App store or Play store for any updates and ensure that the app is running the latest version. If you face any issues while resetting the app, it could be due to an outdated version of the application. Now that the application is reinstalled you can use your login credentials to log in and use the system normally. Selecting the ‘Install’ option will reinstall the application on your device.Ħ. Once the app has been removed, visit the App Store or Play store on your smartphone or tablet, and search for ‘Night Owl app’.ĥ. If you are asked to confirm the uninstall, select ‘OK’.Ĥ. Tap on the Night Owl app, and select the ‘Uninstall’ option.ģ. Open the app settings on your device, located in either the Applications menu, or in the system settings.Ģ. The following steps will guide you through the reset procedure:ġ. Resetting the Night Owl app is a simple and straightforward process that involves uninstalling and reinstalling the application.
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